Privacy Policy

Introduction

Lykos India Private Limited (“Lykos”, “We”, “Us” and “Our”) respects the privacy of its users accessing its website at www.lykos.in (“Website”) For the purposes of this User Agreement, the term “User(s)” and wherever the context so requires “You”, “Your”, “Yourself” shall mean any natural or legal person who accesses or uses the Website and in the event that a natural person is representing a business entity, reference to such terms shall include a reference to the business entity.

Lykos has adopted this privacy policy (“Privacy Policy”) to inform You of what information We collect from You through the Website, how We collect the information, how We may use it and the steps We take to protect it. Capitalized terms not defined herein shall have the meaning ascribed to them in the User Agreement available at www.lykos.in.

By using the Website, You unconditionally agree to the terms and conditions of this Privacy Policy and consent to usage, storage and handling of the information submitted by You in accordance with the terms contained hereunder. If You do not agree with the terms and conditions of this Privacy Policy, please do not proceed further to use this Website.

User Information

Lykos collects User Information when You successfully submit information while creating Your Account or registering as a KYC User or while confirming Your order on the Website. User Information is the data that can be used to uniquely identify or contact a person and/or the business entity that a person represents and shall include, but not be limited to, information regarding Your name, name of the business entity that You represent, address and telephone number of the business entity, Your e-mail address and such other information for the purposes of identification and verification. When You submit User Information on the Website, it shall be deemed that You have granted Us the right to collect, store, process, handle and use such User Information, in accordance with this Privacy Policy.

You may visit the Website and browse the Website without having to provide User Information. Where possible, We indicate which fields are mandatory and which fields are optional to be filled on the Website. You always have the option to not provide information by choosing not to submit particular information or feature on the Website. During Your visit to the Website You remain anonymous and at no time can We identify You unless You submit User Information on the Website. Lykos collects only such User Information that Lykos believes to be relevant for the purpose of identification and verification and is required to understand You or Your interests. It is clarified that We shall not be liable, for any reason whatsoever, for the authenticity of any User Information provided by You to Us. You hereby confirm that the User Information provided by You is and shall continue to be valid, true and accurate to the best of Your knowledge.

Collection of information

To enhance Your use of the Website, certain information may be collected each time You visit the Website which are saved in server logs. It is clarified that these encrypted statistics help Us in improving the efficiency of the Website by giving Us information relating to Your use of the Website. Such information may include details of the server from where the Website is being accessed, the browser and operating system used to browse the Website, details of Your last visit to the Website, including time, date and the duration of Your session on the Website. This information is used by Lykos to understand the number of users visiting the Website and gather broad demographic information for aggregate use of the Website. While collecting such information, Your anonymity is maintained at all times and at no time can We identity You personally, unless You 2 submit the User Information on the Website or through the e-mail feature.

You acknowledge that apart from Your User Information, if You upload any content including comments on the Website, such content may contain information including User Information and the same may be available to the other Users of the Website. Lykos will not be liable for the disclosure and dissemination of such User Information on the Website.

Cookies

Like most other websites We use data collection devices known as cookies to collect and store information of Users visiting the Website. A cookie is a small amount of data that is sent to a User’s browser from a web server and is eventually stored on a User’s computer hard drive. Cookies are a reliable mechanism for websites to remember the activities of the User on the Website and helps in improving Your experience on the Website. This anonymous information is maintained distinctly and is not linked to the User Information You submit to Lykos. The option of accepting cookies is up to You, however certain features of the Website including Content and the Forms may not be accessible without accepting cookies. Most cookies are session cookies that are automatically deleted from Your hard drive when You close the browser. Additionally, You may encounter cookies or other similar devices on certain pages of the Website that are placed by third parties. We do not control the use of cookies by third parties and shall not be liable for any reason whatsoever for these third party cookies.

Use of User Information

User Information provided by You is used by Us only to provide information that You request which shall include the following:

  1. verifying the identity of Your company;
  2. facilitating Your use of the Website;
  3. facilitating successful purchase of Products from the Website;
  4. responding to Your inquiries or fulfill Your requests for information about the services and solutions that we offer and the process relating to the same;
  5. providing You with information about Lykos and to send You information, materials, and offers from Lykos;
  6. sending You important information regarding the Website;
  7. sending You surveys and marketing communications that Lykos believes may be of interest to You;
  8. personalizing Your experience on the Website and Lykos other websites by presenting offers tailored to You;
  9. helping You address trouble- shooting problems;
  10. providing You with related customer service;
  11. conducting internal reviews and data analysis for the Website (e.g., to determine the number of visitors to specific pages within the Website);
  12. improving the Content on the Website;
  13. protecting the integrity of the Website; and
  14. to respond to judicial process and provide information to law enforcement agencies or in connection with an investigation on matters related to public safety, as permitted by law.

Sharing of User Information

User Information may be shared with such third parties as are required for facilitating the purchase of Our Products on the Website by You, to grow Our business which may include our affiliates, strategic partners, investors, suppliers, and service providers as the case maybe. The User Information may be saved in servers inside or outside India, at Our sole discretion.

Except as provided in paragraph above, We shall disclose the User Information only in circumstances where:

Security Precautions

To prevent any form of unlawful interception or misuse of User Information, We use reasonable physical, electronic, and managerial procedures to safeguard and secure the User Information collected. We use reasonable secure and technologically appropriate measures, in compliance with the Information Technology Act, 2000 and the rules related thereto to protect You against loss or misuse of Your User Information including internal reviews of data collection, storage and processing practices and other reasonable security measures which are equivalent to security measures that Lykos uses to protect its own confidential information. We have in place a secure server for all Your transactions on the Website, which, if required to be accessed, are accessible only by the authorized personnel of Lykos. However as You are aware, no internet site is completely free of security risks and We do not make any representation in respect of the same.

We do not warrant that Our Website or any electronic communication made by Us is free from virus or other harmful effects. In the event of any errors in transmission or due to an act of a third party, We shall have no liability. You explicitly agree that Your use of the Website and/or services is at Your own individual risk. You agree and confirm that Your User Information may be transferred, processed and stored across National and International borders. You hereby confirm that You have been made aware of the security measures undertaken by Us and You expressly consent to Us storing, handling, using Your User Information.

Advertisement

We do not use or promote any third party advertisement on the Website.

Links to other third party sites

AThe Website may provide third party information and links to other websites that are not affiliates of or operated or controlled by Lykos including but not limited to payment gateways used by Lykos. Lykos is not responsible for any form of transmission, whatsoever, received by You from any third party website and accordingly does not make any representations concerning the privacy practices or other policies of such third party websites. Under no circumstances shall Lykos be deemed to control or guarantee the accuracy, integrity, or quality of the information, data, text, software, sound, photographs, graphics, videos, cookies, messages or other materials available on such websites. Any User Information provided by You to such third party websites shall be governed in accordance with the privacy policies of such websites and it is recommended that You review the privacy policy of such websites prior to using such websites.

Change in Privacy Policy

We reserve the right to update, modify and amend the any of the terms of Our Privacy Policy, at any time without prior intimation to You. We will post these changes on Our Website for Your User Information. These changes will become effective immediately on posting. We shall not be liable for any failure or negligence on Your part to review the updated Privacy Policy before accessing or availing the Website for availing the services. Your continued use of the Website, following changes to the Privacy Policy, will constitute Your acceptance of those changes.

Force Majeure

Notwithstanding anything contained in this Privacy Policy or elsewhere, Lykos shall not be held responsible for any loss, damage or misuse of Your User Information, if such loss, damage or misuse is attributable to a Force Majeure Event. A “Force Majeure Event” shall mean any event that is beyond the reasonable control of Lykos and shall include, without limitation, sabotage, fire, flood, explosion, acts of God, civil commotion, strikes or industrial action of any kind, riots, insurrection, war, acts of government, computer hacking, technical snags, unauthorized access to computer data and storage device, breach of security and encryption.

Contact Us

If You have any questions about (i) this Privacy Policy; (ii) practices of this Website, or (iii) Your dealings with this Website or believe that We have not adhered to it, You may contact help@lykos.in.